FAQs
Do you have a shop? Where are you based?
We sure do! We are open Tuesday, Wednesday, Friday, Saturday 9.30am-3pm
Unit 24, Daniel Owen's Precinct, Mold CH71AP
How are Cravin’ products made?
We use only the absolute best ingredients available, including free range organic eggs, lescure butter, Callebaut chocolate and all-natural fruits, spices and other flavourings, including organic Madagascan vanilla. We do not operate a production line or use industrial machinery; all our cupcakes are freshly baked each day in small batches and completely one order at a time. It takes longer but they taste better.
How long will my bakes stay fresh for?
Cupakes - All of our products are made without artificial preservatives and we always recommend eating them on the day to enjoy them at their best. Depending on your needs you may want to get your cupcakes a day before you plan to serve them, and that’s fine too – just store in their boxes at room temperature, or in the fridge if weather is warm.
In the (unlikely) event you find that you have cupcakes left over they’ll stay fresh for a day or so in their box, or an additional day in an air tight container. We do not recommend freezing our cakes.
Brownies and Blondies - can be kept well-wrapped at room temp for up 7 days, they can also be frozen for up to 3 months.
We make so many different goodies so if you're unsure on shelf life, feel free to message us and we will send across relevant info.
How can my business stock your products?
Please email us on cravinuk@outlook.com or fill in the contact form, with information about your business. We will respond as soon as possible and set up a meeting with some samples!
How do I book a birthday party or private class?
Please head across to our Party Package order form. Once filled out, please be aware that it is an enquiry only and we will get back to you to discuss/confirm your order as quickly as we can. A non-refundable 50% deposit will be taken upon confirmation and full payment will be taken 14 days before your party date.
Wanting to join one of our events, workshops or private parties? Head across to our online shop where you can purchase tickets for individual events.
I want to order a cake, what should I do?
Celebration Cake - Please head across to our celebration cake order form. Once filled out, please be aware that it is an enquiry only and we will get back to you to discuss/confirm your order as quickly as we can. A non-refundable £20 deposit will be taken upon confirmation and full payment will be taken 3 days before your collection date.
Cupcakes - Please head across to our cupcake order form. Once filled out, please be aware that it is an enquiry only and we will get back to you to discuss/confirm your order as quickly as we can. No deposit will be taken for most occasions but full payment will be due 3 days before your collection date.
How far in advance should I order?
We recommend ordering celebration cakes as soon as you know the date you need it for - even if you are not set on a design. This is because we book up very quickly so will ensure your date is blocked out if required.
Cupcakes and postal boxes at least a week in advance but we do get very busy so it’s worth allowing more time if you can. This is especially true for very large orders and orders involving lots of bespoke decoration.
We will always try to accommodate last minute orders whenever we can; if you have a cupcake emergency and need an urgent order please email cravinuk@outlook.com and we will do our very best to help.
What if i need to cancel or amend by order?
If you need to change the date or details of your order or cancel it altogether, please contact us as far in advance as possible. We will always be as accommodating as we can if you need to change or postpone an order but please be mindful that we may have had to turn away other customers to fulfil your booking for a particular date.
For a full run down of our terms and conditions please see tab at the bottom of our page.
How much does everything cost?
Celebration cakes start at £55 depending on size, design and toppers. Please head over to the celebration cake form for a full price breakdown.
Cupcakes start at 6 for £15 depending on design and toppers. They are made in batches of 6. Please head over to the cupcake form for a full price breakdown.
For other bakes and goodies, prices vary, so feel free to use our online shop or pop in store to browse!
Do you have a menu?
We don’t currently supply a menu as such, as our treats change every day.
Keep an eye out on our socials to be up to date with our daily flavour drop or pop onto our online shop.
Do you deliver?
Yes we do!
Postal Boxes are available to post to any UK address. Head to our online shop to order!
Do you cater for dietary requirements?
On some occasions we are able to offer Vegan & Dairy free cupcakes/bakes for bespoke orders. Please use the online form to enquire.
We do work in a mixed kitchen and as much as we try our very best to separate the area, please be aware that our bakes may contain traces.
Are you still attending market with your pop up stall?
Absolutely!